General conditions of sale (GCS)

1. Field of application

The present general Conditions of sale (GCS) defines arrangements in force between Undersea Influence and his customers during the purchase of products by correspondence.

2. Right of Return

If an article does not meet your expectations, return it to us in perfect condition, with the invoice and the packaging of origin, stamped, within fourteen (14) days after reception.
CDs, DVDs, books and items in clearance sales are neither taken back nor exchanged.

When you return a package, the post office will provide you a free documentary evidence. Please ensure you keep it carefully because, in case of loss of the package, Aster'O will only be able to credit you the articles upon its presentation.
There is no possible compensation for errors in picture, price or text.

3. Valuable guarantee

You order at the price applied the day of the order. VAT is already included in the price.

4. Methods of payment

You will find below different payment possibilities

  • Payment via Postcard or Yellownet (link secured by Postfinance) (+2.5%)
  • Payment via VISA, Mastercard or American Express (link secured by Postfinance) (+2.5%)
  • Payment via Paypal (+3.5%)
  • Prepayment: Upon receipt of your order, you will receive an invoice with bank information for payment by e-banking. Your order will be shipped upon receipt of your payment.
  • Payment in our shop
  • Cash upon delivery: Payment upon delivery (to the postal worker) of your order (Switzerland only). (+15.- CHF)

5. Ownership

All delivered articles remain the ownership of Undersea Influence up to the entire payment of the amount of the bill. 

6. Warranty

We provide a warranty of twenty-four (24) months on the quality of the new articles which we deliver.
The dated bill acts as guarantee slip. It is absolutely necessary to keep it. Repairs will be performed directly by the manufacturer.
Second hand articles are not guaranteed.

7. Zone of delivery

The zone of delivery of our products is restricted to Switzerland.

8. Delivery lead-time

Products which are in stock are sent within two (2) working days.
If the equipment is not in our stock at the time of the order, the delay can vary according to the producer, but normally you can expect between seven (7) and fourteen (14) working days for a resupplying.

We cannot answer if our manufacturer . If an article cannot be delivered to us within 14 working days, we shall maintain you informed. The Order will be able to be maintained or cancelled. 

9. Expenses of shipping and Conditions of delivery

Orders are delivered by Swiss Post in economy / package signature.
The shipping costs are 15.- CHF for orders under 200.- CHF

Undersea Influence cannot be held accountable for possible delays of delivery owed to Post office.

10. Non-acceptance of the goods

In case of unjustified non-acceptance of the goods, we will invoice to you the expenses which will be charged to us. Right of use of our contractual rights is not affected there. 

11. Absence upon delivery

If a package cannot be delivered to the addressee by post, the former will be kept during seven (7) days in the post office. If nobody recovers the package within this delay, this one will come back to Aster'O. If a second delivery is necessary, Undersea Influence keeps the right to charge the expense to the customer.

12. Protection and security of data

Undersea Influence promises to respect legal prescripts in protection and in security of data. The transmission of all personal data of credit is made with the technology of encryption SSL.

13. Place of jurisdiction

Our commercial activity and relations established between Undersea Influence and customers are subjected to the Swiss law. Place of jurisdiction is Mont-Sur-Lausanne VD.
For customers with residence or corporate name abroad, Lausanne VD is the only place recognized for all procedures.

14. Final dispositions

Undersea Influence reserves the right to amend the GCS without notice.
Our customer service department is at your disposal for any question by phone +41 (0)21 703 04 10and e-mail: info@Undersea Influence.com.

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